Why is age verification required?
Our website sells premium cigars and must comply with federal and state laws. Tobacco products are subject to a federal 21+ age requirement across the U.S. Websites, just like retail shops, are required to make sure you are of legal age before you buy.
Why now? I'm a longtime buyer.
We understand that some adult customers may have been purchasing tobacco products on our website for years without having to go through age verification. Legal pressure, general growth in ecommerce, new products hitting the market, and more, have spurred the implementation of age verification for websites. Proper age verification is not just a best practice, but a law that is being increasingly enforced for online businesses.
What information is collected?
The age verification process coincides with checkout, when you start to enter payment and shipping details. AgeChecker.Net automatically pulls information such as name and address from your billing information, and asks for your date of birth through a pop-up or an email after you pay.
We use this information to verify your age through databases of public records and previously verified customers. Over 90% of customers are verified instantly using just name, address, and date of birth, so it is important to enter accurate details. This is not just an age gate you see on the homepage. An accurate date of birth entry will help us verify you faster and complete your order.
If we are unable to verify you instantly, you will be asked to submit a photo ID which is manually verified in under a minute. Photo ID submissions are automatically deleted after we verify you. If your photo ID is approved we will securely store your name, address, and date of birth to recognize you and skip the ID requirement in the future.
AgeChecker.Net's customer support team may be reached for checkout assistance (as it relates to our age verification app) by phone at 1-888-276-2303 or email: firstname.lastname@example.org.
We strive to make online age verification a fast, painless process that makes as little a difference as possible to your typical checkout experience. Age Checker's customer service team is available 24/7/365 to you should issues arise during the age verification process.
How is my personal information protected?
We take data privacy and security very seriously. Your personal information such as your name, address, and date of birth are only used to verify your age, and only stored in our secure database to verify you without ID in the future. Photo IDs are automatically deleted after the verification process; they are never stored.